> For the complete documentation index, see [llms.txt](https://onugc.gitbook.io/onugc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onugc.gitbook.io/onugc/legal-index/privacy.md). # Privacy Policy Last updated: 2026-05-06 This Privacy Policy explains how ON UGC collects, uses, and shares information when you use the Service. Operator: Blue Eye Business Group, Inc. DBA ON UGC ("ON UGC", "we", "us") Contact: ### 1) Information we collect #### 1.1 Information you provide * Account information (e.g., email; name if provided) * Authentication information (e.g., OAuth identifiers) * Content you submit (prompts, text, images, brand assets) ("Inputs") * Support requests and communications #### 1.2 Billing information Payments are processed by our payment processor. We typically receive limited billing metadata (for example: subscription status, billing country, and last4). #### 1.3 Information collected automatically * Device and browser data (e.g., IP address, user agent) * Usage data (e.g., feature usage, actions, and pages viewed) * Log data for security and troubleshooting * Cookies or similar technologies (see Cookie Policy) #### 1.4 AI generation data When you generate content, we may process: * your Inputs, * generated outputs ("Outputs"), and * metadata (timestamps, job status, token usage, and provider/model identifiers) ### 2) How we use information We use information to: * provide, maintain, and improve the Service * authenticate users and secure accounts * process payments and manage subscriptions * allocate and track token usage * provide customer support * monitor for fraud, misuse, and security issues * comply with legal obligations ### 3) How we share information We may share information with: * service providers (hosting, analytics, email, support tools) * payment processors (e.g., Stripe) * AI providers (to generate content you request) * legal and safety recipients when required by law or to protect rights, safety, or prevent abuse We do not sell personal information. ### 4) Data retention We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Generated media (Outputs) may be retained for up to 30 days from creation and may be deleted automatically after that period. Some information may persist for a limited time in backups or logs. ### 5) Security We use reasonable administrative, technical, and physical safeguards designed to protect information. No system is perfectly secure. ### 6) Your choices and rights Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of personal information. To make a request, contact: ### 7) Children The Service is not directed to children and should not be used by anyone under the age required to consent to online services in your jurisdiction. ### 8) International users Information may be processed in countries different from where you live. We take steps designed to protect information when transferred internationally. ### 9) Changes to this policy We may update this Privacy Policy from time to time. If we make material changes, we will provide notice where reasonably practicable. ### 10) Contact Questions about this Privacy Policy: --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://onugc.gitbook.io/onugc/legal-index/privacy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.