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# Data Retention & Deletion Policy

Last updated: 2026-05-06

This policy explains how long ON UGC retains certain categories of data and how deletion works.

Contact: <support@onugc.art>

### 1) Summary

* Generated media retention: up to 30 days from creation, then it may be deleted automatically.
* Private by default: generated content is private unless you choose to share it.
* Backups/logs: some data may remain in backups or logs for a limited time.

### 2) What we mean by “generated media”

“Generated media” includes Outputs created by the Service (for example, images or videos generated from your prompts/inputs).

### 3) What we retain (high level)

#### 3.1 Generated media (Outputs)

* Retained for up to 30 days from creation.
* After that, it may be deleted automatically.

#### 3.2 Inputs (prompts and uploaded assets)

* Prompts and metadata may be retained to provide the Service, support billing/token accounting, prevent abuse, and troubleshoot issues.
* Uploaded assets may be retained for up to 30 days, or longer if needed to provide the Service (for example, to let you re-use an asset you uploaded).

#### 3.3 Account and billing records

We may retain account and billing records as required for legal, tax, accounting, and fraud prevention purposes.

#### 3.4 Backups and logs

* Data may persist in backups or logs for a limited time.
* Deletion from backups may not be immediate.

### 4) Deletion requests

If a self-serve delete feature is available, you can delete certain content in the product.

You may also contact support to request deletion of your account or specific data. We may need to verify your identity.

### 5) Important notes

* Deleted content may not be recoverable.
* If you share content externally, copies may persist outside ON UGC.
* We may retain minimal information where required by law or for legitimate business purposes (e.g., fraud prevention).

### 6) Changes

We may update this policy from time to time.


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